General Virtual Assistant
We understand that clinicians have a lot to handle when it comes to their practice. Of importance is ensuring patient safety by focusing on providing care during clinic hours. This task, however, is often difficult to deliver consistently because of continuous interruptions and rising FTE (full-time employee) costs. This is where the value of Medical Virtual Assistants can be quantified by the busy medical professional. Our services are designed to streamline your work processes by minimizing non-clinical tasks in a completely HIPAA compliant virtual office environment. Our virtual assistants will dramatically reduce the demands in your personal and professional life so that you can focus on patient care.
Some of the tasks our Medical Virtual Assistants handle include
Appointment Setting and Inbound Calls. We handle tasks such as answering patient inquiries, scheduling appointments, administrative coordination, colleague affiliations, and more. With the help of our team, you’ll never miss an important message again.
Outbound Calls. We handle outbound customer service calls including calling patients to confirm their appointments. We also handle outgoing calls to confirm your appointments, such as speaking engagements and other professional activities.
Calendar and Appointment Keeping. Our Medical Virtual Assistants manage your personal and professional calendar to make sure you are up-to- date with appointments and engagements as needed and when needed.
Bookkeeping. We can maintain your clinic’s financial records and facilitate billing, collections and payments.
Marketing. Our Medical Virtual Assistants can also do certain marketing tasks including running email campaigns and promoting your practice through social media.
General Clerical Work. We also perform various clerical and administrative work including arranging meetings, presentations, and events, booking travel arrangements, updating email correspondences, conducting research, and more.
We understand that every client has a unique situation, which is why we can always develop a customized plan and package that will best fit your practice. You will be matched with a dedicated team of Medical Virtual Assistants that will work with and for you on a daily or on an ‘as needed’ basis. Whether you are a solo practitioner or working with a group of medical professionals, we have the right virtual assistant services for you. For reliable and efficient clinical, clerical and personal support for you and your office, choose Accolade Consultants.